DermNurse Late Arrival / Late Cancellation / No-Show Policy

At DermNurse, we ensure the purity and quality of our skin product lines. Customers may request a product exchange or in-store credit for products returned due to allergy, dissatisfaction with product performance, or product container defects such as a broken airless pump. We accept returns for skincare products purchased from DermNurse Medical Aesthetics for in-store credit only. Skincare products are returnable within 30 days of purchase. All returns are subject to inspection, as we cannot accept returns on over half-used or empty products. Items must be received before the credit or exchange is processed.